1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you create an account, buy a ticket, or use our services, we may collect:

• Name
• Email address
• Phone number
• Billing information (processed via Stripe)
• Event attendance details

b. Payment Information

We use Stripe to process payments securely. We do not store your full credit card details on our servers. Stripe's privacy policy can be found here.

c. Automatically Collected Information

When you visit Passticks.com, we may collect:

• IP address
• Browser type and settings
• Device information
• Pages visited and time spent (via tools like Google Analytics)

2. How We Use Your Information

We use your data to:

• Process transactions and deliver tickets
• Create and manage your account
• Provide customer support
• Send important updates or transactional emails
• Improve and personalize your experience
• Prevent fraud or misuse of our platform
• Send promotional content (with your consent)

3. Sharing of Information

We do not sell your personal data. We may share information with:

• Event organizers when you buy their tickets
• Payment processors (e.g., Stripe)
• Service providers (e.g., analytics tools, email platforms)
• Law enforcement or legal requests, if required

4. Your Rights

You have the right to:

• Access or correct your personal data
• Request deletion of your data (where applicable)
• Opt-out of marketing communications at any time
• Request a copy of your personal information

Email us at [insert email] to make a request.

5. Data Security

We take security seriously and implement reasonable technical and organizational measures to protect your data. However, no system is 100% secure, so we can’t guarantee absolute security.

6. Cookies & Tracking

We use cookies to:

• Maintain sessions
• Understand user behavior
• Improve our site and services

You can control cookies through your browser settings.

7. Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You can request deletion of your data at any time.

8. Children's Privacy

Passticks is not intended for users under 13 years old. We do not knowingly collect data from children.

9. Third-Party Links

Our site may link to third-party websites. We’re not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via email or by posting a notice on our site.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us

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